Refund & Warranty Policy

Last updated: September 30, 2026

We want you to be fully satisfied. This policy explains our warranty and how refunds and cancellations work for each type of service.

1. 90-day repair warranty

Every repair comes with a 90-day limited warranty starting on the day the repair is completed. It covers the parts we installed and our workmanship. If the same issue comes back within 90 days, we will fix it again at no charge — or, if we can't, refund the price of that repair.

The warranty does not cover:

• New physical damage (drops, cracks, bent frames) or liquid damage after the repair.
• Devices opened, modified or repaired by someone else after our repair.
• Parts or issues we did not work on, and software problems unrelated to the repair.
• Loss of data.

To make a warranty claim, contact support@allscopeholdingsllc.com or call (954) 449-3719 with your invoice.

2. Diagnostic fee

The $29 diagnostic fee covers the time spent testing your device. It is deducted from your repair if you approve the quote. If you decline the repair, the diagnostic fee is not refundable. If we cannot diagnose the problem, the fee is refunded.

3. If we can't fix it

If we are unable to repair your device, you don't pay for the repair — only the diagnostic fee as described above.

4. Installations (cameras, networks)

Our installation labor is covered for 90 days. If something we installed stops working because of our workmanship, we come back and fix it at no charge. Equipment purchased on Amazon is covered by Amazon's return policy and the manufacturer's warranty, not by All Scope.

5. Cancellations

You can cancel or reschedule an appointment free of charge up to 24 hours before it starts. Late cancellations or missed appointments may be charged the diagnostic fee. Parts special-ordered for your repair at your request may be non-refundable once ordered; we'll tell you before ordering.

6. Consulting and app development

YouTube consulting sessions can be rescheduled up to 24 hours in advance; completed sessions are not refundable. App development projects follow the payment and refund terms in the written proposal you approve before work starts; deposits cover work already performed.

7. GPC Studio subscriptions

You can cancel your GPC Studio subscription at any time; you keep access until the end of the current billing period. Payments already made are generally not refunded. However, if you were charged for a renewal you didn't intend and haven't used any credits since that renewal, contact us within 7 days and we will refund it.

8. How refunds are issued

Approved refunds are issued to the original payment method through Stripe, usually within 5–10 business days depending on your bank.

9. Contact

All Scope Holdings LLC · Broward & Miami-Dade, Florida · +1 (954) 449-3719 · support@allscopeholdingsllc.com